Tips for Better Interactions with Chatbots

Jamie Bartlett, an expert in artificial intelligence, has published seven tips to improve interactions with chatbots like ChatGPT. These recommendations are aimed at users who frequently work with AI-driven systems and find their responses inadequate. Bartlett emphasizes that the way questions are formulated is crucial for the quality of the answers. A central point of Bartlett's recommendations is the importance of clear and precise questions. Users should strive to make their inquiries as specific as possible.

Instead of asking general questions, he recommends requesting specific information to increase the likelihood of receiving a helpful response. For example, a request for the best restaurants in a city could be refined by specifying preferences such as "Italian" or "vegan." Another important aspect is the use of context. Bartlett advises providing the chatbot with relevant information that may be important for the inquiry. This can help the chatbot better understand the request and respond accordingly.

For instance, if a user asks for a recipe, they should also indicate which ingredients are already available. Avoiding ambiguous phrasing is also crucial. Bartlett points out that unclear or double-meaning questions often lead to inaccurate answers. Users should ensure that their questions are formulated in a way that prevents misunderstandings. An example of this would be the question "How do I do that?" without prior explanation of what "that" refers to.

Another tip concerns the use of examples. Bartlett recommends including examples in questions to give the chatbot a better idea of what is specifically desired. This can be particularly helpful for creative requests, such as generating text or ideas for projects. The feedback function of chatbots should also be utilized. Bartlett encourages users to provide feedback when the responses do not meet expectations.

Many chatbots are programmed to learn from user interactions, and constructive feedback can help improve the quality of responses over time. Another point Bartlett addresses is the avoidance of questions that violate the chatbot's guidelines. Many AI systems have specific rules regarding what they are allowed to answer and what they are not. Questions about illegal activities or sensitive topics can not only lead to unhelpful responses but may also result in the chatbot completely rejecting the request. Finally, Bartlett highlights the importance of patience.

Users should be aware that chatbots are not always perfect and may require several attempts to deliver the desired answer. By repeatedly asking or rephrasing the inquiry, a better response can often be achieved. Jamie Bartlett's tips aim to optimize interactions with chatbots and enhance the user experience. Through precise questions, contextualization, and constructive feedback, users can significantly increase the efficiency of AI systems. Bartlett's recommendations are particularly relevant at a time when the use of AI-driven applications is on the rise in various areas of life. The use of chatbots has surged in recent years, and according to a Gartner survey from 2025, 75% of companies are already using AI-driven systems for customer interaction.