Microsoft Unveils New AI Guidelines for Chatbots

On September 15, 2026, Microsoft released a new code of conduct for Artificial Intelligence (AI) that governs the use of chatbots and agents. The document outlines which actions are permitted for these technologies and which remain prohibited under all circumstances. The aim is to promote responsible use of AI and minimize potential risks. The code of conduct includes several key points, including transparency in communication with users.

Chatbots must clearly indicate that they are not human and that their responses are based on algorithms. This is intended to strengthen user trust in the technology and avoid misunderstandings. Another important aspect of the code is the protection of privacy. Microsoft commits to safeguarding user data and ensuring that no sensitive information is processed without explicit consent. This also includes the obligation to store and process data anonymously.

The new rules also include clear guidelines to prevent discrimination. Chatbots are not allowed to disseminate discriminatory content or reinforce biases. Microsoft has emphasized that developing AI systems that are fair and just is a high priority. Additionally, the code of conduct stipulates that AI systems must not be used for illegal activities, including fraud, cybercrime, and the spread of misinformation.

Microsoft plans to regularly review compliance with these rules and make adjustments as necessary. However, the document is not yet final. Microsoft has announced that it will seek feedback from users and experts to further improve the code. The final version is expected to be released in the coming months after the feedback has been evaluated. The introduction of the code of conduct occurs in a context where the regulation of AI is increasingly coming into focus.

Governments and organizations worldwide are working on guidelines to ensure the responsible use of AI technologies. With this step, Microsoft positions itself as a leader in the industry. The new rules could also impact the competitive landscape. Companies developing AI solutions will need to adapt to the new standards to continue competing with Microsoft. This could lead to an increased rate of innovation, as firms are compelled to enhance and secure their products.

Microsoft has already announced that the new guidelines will also be integrated into future products. The first applications that consider the new code are expected to hit the market by the end of 2026. This could fundamentally change the way users interact with AI. “We believe that responsible AI is the key to a better future,” said a Microsoft spokesperson. “Our code of conduct is an important step in this direction.”