SAP Employees Show Distrust Towards Management

An internal survey at SAP has revealed that only 52% of employees trust the company's management. This figure is alarming and indicates a growing divide between the workforce and the corporate leadership. The survey was conducted among employees to gauge the mood within the company and assess satisfaction with the leadership. The results show that employees generally rate their direct supervisors more favorably than the management. While 78% of respondents reported being satisfied with their direct supervisors, only 45% expressed positive views about the company's strategic direction.

This discrepancy raises questions about communication and the implementation of the corporate strategy. Another aspect of the survey concerns the perception of the corporate strategy. Many employees expressed concerns that the strategic goals of the management are not clearly communicated. 67% of respondents indicated that they do not feel adequately informed to understand the management's strategic decisions. This could lead to feelings of uncertainty and distrust.

Dissatisfaction with corporate leadership is not new. In recent years, there have been repeated reports of declining employee satisfaction and growing skepticism towards the management's decisions. The current survey could be seen as another indicator of the need for a fundamental overhaul of communication strategies within the company. Some employees expressed a desire for more transparency and participation in strategic decisions. 54% of respondents called for their opinions and suggestions to be more strongly incorporated into the decision-making processes.

This could indicate that the workforce wants to be more involved in shaping the corporate strategy. The survey results could also impact SAP's future personnel policies. Given the growing dissatisfaction, the company may be forced to take measures to regain employee trust. This could be achieved, for example, through regular informational events or the introduction of feedback mechanisms. The management's response to the survey results remains to be seen.

However, it is expected that the corporate leadership will take the results seriously in order to improve employee satisfaction. A company spokesperson stated that they would analyze the survey results and take appropriate actions. The internal survey was conducted in April 2026 and includes the opinions of over 5,000 employees worldwide. Therefore, the results can be considered representative of the mood within the company. SAP faces the challenge of regaining employee trust and improving communication.