.sk24-proactive-widget{position:fixed;bottom:16px;right:16px;width:240px;background:#fff;border-radius:3px;box-shadow:0 8px 24px rgba(0,0,0,0.12),0 2px 8px rgba(0,0,0,0.08),0 0 0 1px rgba(0,0,0,0.04);overflow:hidden;z-index:9999;display:block !important;font-family:'Segoe UI',Tahoma,Geneva,Verdana,sans-serif;transition:all 0.3s cubic-bezier(0.4,0,0.2,1)}.sk24-proactive-widget:hover{box-shadow:0 12px 32px rgba(0,0,0,0.14),0 4px 12px rgba(0,0,0,0.1),0 0 0 1px rgba(0,0,0,0.05)}.sk24-proactive-widget.dismissed{animation:slideOutProactive 0.3s ease-in forwards}@keyframes slideInProactive{from{transform:translateY(60px) scale(0.95);opacity:0}to{transform:translateY(0) scale(1);opacity:1}}@keyframes slideOutProactive{to{transform:translateY(60px) scale(0.95);opacity:0}}.sk24-proactive-header{background:linear-gradient(135deg,#111318 0%,#1a1d24 100%);color:#fff;padding:10px 12px;position:relative;overflow:hidden}.sk24-proactive-header::before{content:'';position:absolute;top:0;left:0;right:0;height:3px;background:linear-gradient(90deg,#ffd600 0%,#ffc107 100%)}.sk24-proactive-header::after{content:'';position:absolute;top:-50%;right:-20%;width:200px;height:200px;background:radial-gradient(circle,rgba(255,214,0,0.08) 0%,transparent 70%);pointer-events:none}.sk24-proactive-title{font-size:14px;font-weight:600;color:#fff;line-height:1.3;margin:0;letter-spacing:-0.3px;position:relative;z-index:1}.sk24-proactive-content{background:#f8f9fa;padding:10px 12px;position:relative}.sk24-proactive-profile{display:flex;align-items:center;gap:8px;margin-bottom:6px}.sk24-proactive-avatar{width:44px;height:44px;flex-shrink:0;position:relative}.sk24-proactive-avatar img{width:100%;height:100%;border-radius:2px;object-fit:cover;border:2px solid #ffd600;box-shadow:0 2px 8px rgba(0,0,0,0.1)}.sk24-proactive-status{position:absolute;bottom:-2px;right:-2px;width:14px;height:14px;background:#28a745;border:2px solid #f8f9fa;border-radius:50%;box-shadow:0 0 0 1px rgba(40,167,69,0.3)}.sk24-proactive-info{flex:1;min-width:0}.sk24-proactive-name{font-size:12px;font-weight:600;color:#111318;margin:0 0 3px 0;line-height:1.3}.sk24-proactive-role{font-size:10px;color:#666;margin:0;line-height:1.3;display:flex;align-items:center;gap:4px}.sk24-proactive-role .material-icons{font-size:14px;color:#28a745}.sk24-proactive-text{color:#333;font-size:12px;line-height:1.5;margin:0;font-weight:400;background:#fff;padding:8px;opacity:0;max-height:0;overflow:hidden;transition:opacity 0.2s ease,max-height 0.2s ease;border-radius:2px;border-left:3px solid #ffd600;box-shadow:0 1px 3px rgba(0,0,0,0.05)}.sk24-proactive-widget:hover .sk24-proactive-text{opacity:1;max-height:120px}.sk24-proactive-chat-icon{position:absolute;bottom:8px;right:8px;width:28px;height:28px;background:linear-gradient(135deg,#ffd600 0%,#ffc107 100%);border-radius:2px;display:flex;align-items:center;justify-content:center;font-size:14px;color:#111318;box-shadow:0 2px 6px rgba(255,214,0,0.3)}.sk24-proactive-cta{width:100%;background:linear-gradient(135deg,#ffd600 0%,#ffc107 100%);color:#111318;border:none;padding:8px 12px;font-size:12px;font-weight:600;cursor:pointer;transition:all 0.2s cubic-bezier(0.4,0,0.2,1);text-align:center;border-radius:0 0 3px 3px;position:relative;overflow:hidden;letter-spacing:0.2px}.sk24-proactive-cta::before{content:'';position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,0.3),transparent);transition:left 0.5s ease}.sk24-proactive-cta:hover::before{left:100%}.sk24-proactive-cta:hover{background:linear-gradient(135deg,#ffde00 0%,#ffb700 100%);transform:translateY(-1px);box-shadow:0 4px 12px rgba(255,214,0,0.4)}.sk24-proactive-cta:active{transform:translateY(0)}.sk24-proactive-dismiss{background:transparent;border:none;color:#888;font-size:12px;cursor:pointer;padding:12px 20px;text-decoration:none;transition:all 0.2s;display:block;width:100%;text-align:center;border-radius:0;font-weight:500}.sk24-proactive-dismiss:hover{background:#f8f9fa;color:#333;text-decoration:underline}.sk24-proactive-support-info{padding:12px 20px;background:#fff;border-top:1px solid #e9ecef;display:flex;align-items:center;justify-content:center;gap:8px;font-size:11px;color:#888}.sk24-proactive-support-info .material-icons{font-size:14px;color:#28a745}#sk24-support-chat-toggle-12345{display:none !important;visibility:hidden !important;opacity:0 !important;pointer-events:none !important}@media (max-width:768px){.sk24-proactive-widget{width:calc(100% - 32px);max-width:360px;left:16px;right:16px;bottom:16px}}@media (max-width:480px){.sk24-proactive-widget{width:calc(100% - 24px);left:12px;right:12px;bottom:12px}.sk24-proactive-header{padding:14px 16px}.sk24-proactive-content{padding:16px}.sk24-proactive-avatar{width:48px;height:48px}.sk24-proactive-text{font-size:13px;padding:12px}}@media (prefers-color-scheme:dark){.sk24-proactive-widget{background:#1a1d24;box-shadow:0 8px 24px rgba(0,0,0,0.4),0 2px 8px rgba(0,0,0,0.3),0 0 0 1px rgba(255,255,255,0.08)}.sk24-proactive-content{background:#111318}.sk24-proactive-text{background:#1a1d24;color:#e9ecef}.sk24-proactive-name{color:#fff}.sk24-proactive-role{color:#adb5bd}.sk24-proactive-avatar img{border-color:#ffd600}.sk24-proactive-status{border-color:#111318}}